Emergency Plumber Call 1800Toilet

We do all types of plumbing not just Toilets!

Welcome to 1800-TOILET (1800-864 538)your plumber to the rescue. Sydney’s premier plumbing company offers great workmanship and unbeatable customer service!

1800TOILET’s position is based on confidence. Everything we do is under the context of confidence. 1800TOILET is a plumbing company focusing on property/ strata maintenance, with a specific capability in emergency plumbing.

We also don’t shy away from bathroom and kitchen renovations. We are available 24 hours a day 7 days a week as your plumber to the rescue.

We currently maintain over 5000 dwellings in the Eastern Suburbs and surrounding areas.

To be on time for appointments is very important to us and our clientele. Therefore, we offer a guaranteed appointment time. Jobs are booked in a 2 hour allotments e.g. 9am to 11am. Should we miss this window, $50 is taken off the invoice.

We use a Masters Plumbers Association contract, This is signed by both the technician and the client. Either way, it is clear what work will be accomplished at what cost and in what time frame.

All our work is carried out in accordance with the Australian Standard AS3500. 1800TOILET thoroughly explains what has been done to fix their problem and why. We also have created information leaflets on problem topics such as water hammer, blocked drains and roof leaks.

These are to inform and educate our clients on how to get the most out of their plumbing system. Last but not least, we always leave a job site spotless, And we even try to leave it cleaner than how we found it!

At 1800TOILET, we employ staff not only with high qualifications and plumbing knowledge but also with a positive and practical attitude. We look for tradesmen that are “you” focused not “I” focused. Tradesmen with this outlook are always happy to please and complete the task at hand even when it is outside the normal trading hours. At 1800-Toilet, values such as health and fitness, family, integrity and love are integral to our culture.

Another way we instill confidence is through our policies and procedures. These insure that no matter which tradesman attends the job, the end result is the same. We write a guarantee on every invoice when appropriate. All new installations come with an automatic 7 year warranty on workmanship.

We also instill confidence through professionalism and communicating well with our clients. For example, all jobs are quoted and you our clients approved the work before it starts.

An e-mail including the quote will then be sent to our client. As soon as we get written approval, we can start carrying out the work. If e-mail is not available, I would like to take this opportunity to inform you as my extended sales force on the best way to get 1800-Toilet hundreds of hot referrals. If you hear people saying things like:
- I took the whole day off and the plumber never showed up.
- The bill was more expensive than I was first quoted.
- They fixed the leak but left a hell of a mess!

When you hear comments like these, this is the perfect opportunity to promote 1800-Toilet. Another way of assisting us is by getting 1800-toilet in front of large groups. My mother in law is currently busy making a plumber to costume and “Plumberto” is soon to become a regular at community events such as school fetes, fun runs or surf life saving events.

We are an established FULL SERVICE plumbing company offering a full range of plumbing services, specialising in blocked drains, burst pipes and hot water heater replacement.

photo by Catalin Anastase